Pages: 64-78
Introduction. In the context of the pandemic caused by Covid-19, an important aspect that was affected and changed was the way people communicate. The implementation of digitalisation was accelerated worldwide. Communication efficiency can be improved by using modern technologies, for example: mobile devices, digital audio and video platforms, text platforms, social media, chatbots and more. For further economic success, digital skills are needed not only for executives, but also for managers, in order to be able to lead teams and avoid situations of stress and tension in the virtual environment.
Aim of the study. This scientific paper includes a primary research of how the pandemic affected the communication at the workplace. On the basis of a questionnaire, hypotheses were formulated and validated through statistical methods in SPSS. This research highlighted the particularly important role of communication and, in this context, the role of the remote team leader. In order to keep the team motivated and interested in the virtual environment, the manager must use modern tools to motivate, support and express his appreciation when the team, respectively the members of his team, achieve their goals successfully.
