Introduction. Achieving excellence requires continuous improvement of quality management system in any organization are essential leadership, commitment and active involvement of management at the highest level. In turn, the management at the highest level within the organization has a duty to define models of excellence and performance measurement methods both individual and organizational structure of each part, in order to monitor and periodically determine to what as planned objectives within each structure have been met.
Aim of the study. The authors present the basic features of the assessment methodology RADAR that is designed to coordinate the efforts to improve the organizational processes in order to achieve excellence.
Keywords: business process management, assessment methodologies, RADAR methodology, organizational processes, quality, performance, excellence
