Pages: 19-25
Introduction. These days, we are taking part at an increasing rate of business digitization, and without a doubt, we encounter difficulties in maintaining a clear overview of the business processes within an organization.
Considering each business flow a puzzle piece of the entire company landscape, we aim to highlight the importance of documenting each ‘working piece’ with no other priorities. Having this focus in mind, as business intelligence and software developers, we can’t imagine this puzzle with a missing piece.
Being aware of the fact that a solid base is built piece by piece, both the image of the company and its productivity can suffer because of omissions related to essential details, details that in the context of competition in today’s marketplace end up making the difference between the clients’ choices. So, each piece, each workflow, no matter how small, is essential to the overall success of a company.
Aim of the study. In this paper, we wish to emphasize the importance of proper documentation that presumes a wellpointed business analysis, the foundation upon which a successful business thrives.
