Pages: 64-78 Introduction. In the context of the pandemic caused by Covid-19, an important aspect that was affected and changed was the way people communicate. The implementation of digitalisation was accelerated worldwide. Communication efficiency can be improved by using modern technologies, for example: mobile devices, digital audio and video platforms, text platforms, social media, chatbots and more. For further economic success, digital skills are needed not only for executives, but also for managers, in order to be able to lead teams and avoid situations of stress and tension in the virtual environment. Aim of the study. This scientific paper includes…
