Universitatea din Bucuresti, Facultatea de Administratie si Afaceri

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Double Blind Review Evaluation

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Indexed by : EBSCO-CEEAS | CEEOL | RePEc | DOAJ | INDEX COPERNICUS | PROQUEST | ULRICH | DRJI | Google Scholar

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ISSN-L 1453-0503
ISSN (e) 2286-170X
ISSN (p) 1453-0503

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Address

Elisabeta Queen
No. 4 - 12, District 1,
Bucharest, Romania

see area map

Phones

Tel: +4 021 310 49 20
Fax: +4 021 310 49 20

Email

manager@faa.ro

Site Vechi/ Old Site

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  1. 1. The relevance of customer relationship management in the nigerian banking industry (A case study of intercontinental Bank Plc) — 06 December 2012

    Authors:   • Babatunde B. O., email: bayoogoga@yahoo.com , Afiliation: Osun State University,Okuku. Dept of Economics and Management Sciences, Osun State  • Ajayi E.O., email: ask4oluajayi@yahoo.co.uk, Afiliation: Osun State University,Okuku. Dept of Economics and Management Sciences, Osun State
    Abstract: Customers relation management (CRM) is an emerging customer innovation focused on growing customers profitably by knowing, caring and delivering va

    Manager 12 - 2010 > The relevance of customer relationship management in the nigerian banking industry (A case study of intercontinental Bank Plc)

  2. 2. Information technology innovation - a genuine driver of improving customer relationship management in romanian companies — 19 December 2012

    Authors:   • Ph.D.Associate Professor Camelia Cojocaru, Afiliation: Faculty of Bussines and Administration, University of Bucharest, Romania
    Abstract: Consolidating the IT field of the company represents a target for most IT responsible, nowadays. At the same time, organizations expect their IT expen

    Manager 15 - 2012 > Information technology innovation - a genuine driver of improving customer relationship management in romanian companies

  3. 3. Executing A Customer Relationship Management Programme In An Emerging Market: An Empirical Approach — 26 August 2013

    Authors:   • Akinyele Samuel Taiwo, email: akinsamolu2000@yahoo.com, Afiliation: School of Business, Covenant University, Nigeria  • Olorunleke Kola, email: kolaleke@yahoo.com, Afiliation: Dept. of Business Administration,Adekunle University, Akungba
    Abstract: Retail financial services in all markets, including emerging markets, are undergoing major transaction, driven by change, deregulation and customer so

    Manager 17 - 2013 > Executing A Customer Relationship Management Programme In An Emerging Market: An Empirical Approach