Universitatea din Bucuresti, Facultatea de Administratie si Afaceri

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ISSN-L 1453-0503
ISSN (e) 2286-170X
ISSN (p) 1453-0503

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The impact of leadership qualities on quality management improvement

 

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  1. Authors:
      • Ph. D. Radoslaw Wolniak, Afiliation: Silesian Technical University, Faculty of Organisation and Management, Portland

    Pages:
      • 123|133

  2. Keywords: quality management, leadership, quality improvements, total quality leadership

  3. Abstract:

    Currently, the importance of leadership is considered more and more often in quality management. The need of an appropriate leader has been already emphasized in ISO 9000 standards, in TQM philosophy as well as in different models of improvement which are used in the methodologies of prizing quality. Yet, it is in the concept of TQL where the attitude based on the need of leadership in an organization has achieved its best-developed, full shape. On the basis of the conducted studies, the following publication presents the analysis of the dependence between leadership qualities of managers and the improvement of quality management. There has been an attempt to define the qualities, which a manager being responsible for quality management, should have.

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